University of Mohaghegh Ardabili Research in Sport Management and Marketing 2783-2392 2 4 2021 12 01 The Effect of Online Classes on Student Satisfaction: A Case Study of Physical Education Students 1 11 1403 10.22098/rsmm.2022.1403 EN Hossein Kordloo Ph.D. Student of Sport Management, University of Mohaghegh Ardabili, Ardabil, Iran Farzad Nobakht Sareban Associate Professor of Sport Management, University of Mohaghegh Ardabili, Ardabil, Iran Journal Article 2022 01 03 Purpose: The COVID-19 epidemic forced the education system to enter a new era of online education. The distance learning model has absorbed new experiences that require the transfer of activity planning from the traditional format to the online format. The purpose of this study was to determine the effect of online classes on the satisfaction of physical education students. Method: The present study was an applied and correlational study that was conducted in the field. The statistical population of the present study consisted of physical education students across the country. G-power software was used to estimate the statistical sample. For this purpose, using Non-probability Sampling method, 490 questionnaires were collected among physical education students online through WhatsApp and Telegram to collect data. In this study, descriptive statistics and inferential statistics including Pearson correlation and multiple regression at the alpha level of 0.05 were used. SPSS software was used to analyze the data. Results: The findings of the present study indicate that all components of online classes were significant predictors of physical education students' satisfaction. Among the components of online classes, Instructor’s Prompt Feedback was the highest (0.20) and Student’s Expectations (0.14) was the lowest predictor of student satisfaction. Conclusion: According to the findings of this study, in using e-learning as a platform for online classes, it is necessary to place more emphasis on components such as quick feedback that satisfies students. On the other hand, we should not ignore the components that had less effect on student satisfaction.

https://rsmm.uma.ac.ir/article_1403_371f20c32340ea1438ceb977c0cf87b6.pdf

University of Mohaghegh Ardabili Research in Sport Management and Marketing 2783-2392 2 4 2021 12 01 Analyzes Influence Factors on Future of Customer Interaction With the Service Environment in Sports Clubs 12 27 1404 10.22098/rsmm.2022.1404 EN Marjan Shirahmad Ph.D. Student of Sport Management, Islamic Azad University of Central Tehran Branch, Tehran, Iran Saeed Sadeghi Boroujerdi Professor of Sport Management, University of Kurdistan, Kurdistan, Iran Kaveh Mirani Ph.D. Student of Sport Management, Islamic Azad University of Central Tehran Branch,Tehran, Iran Jamil Navkhasi Ph.D. Student of Sport Management, Islamic Azad University of Central Tehran Branch, Tehran, Iran Journal Article 2022 01 04 Purpose: The purpose of this study analyzes influence factors on future of customer interaction with the service environment in sports clubs using structural analysis. Methods: The present study is applied in terms of purpose and in nature based on new methods of future research, analytical and exploratory science which has been done by applying a combination of quantitative and qualitative models. The population of this study was executive and academic experts in quantitative and qualitative sections that were selected purposefully. The qualitative data were obtained through an open questionnaire through interviews and quantitative data used in this study numerically and by weighting Delphi's questionnaires. This study used environmental scanning method in qualitative sections and final analysis was performed on 12 recursive matrices. The collected data was analyzed using Micmac software. Results: The findings showed 16 basic criteria on future of customer interaction that were inclusive environment aesthetics, satisfaction, offering integrated service, core service, excellent value, convenience, employees, social exchange, presence of other customer, value addition, trust, commitment, information exchange, marketing mix, customization and speed of service delivery. Furthermore, the findings showed that customization factors, added value and presence of other customers are the most important variables affecting the future of customer interaction with the service environment in sports clubs Conclusion: Adapted from the Findings, the most important necessity and task of the managers of sports clubs is to provide the basis for expanding customer interaction with the service environment. This is made possible by designing different patterns of customer interaction with the service environment in the future.

https://rsmm.uma.ac.ir/article_1404_39935a285e9a5e2232098bae1a989044.pdf

University of Mohaghegh Ardabili Research in Sport Management and Marketing 2783-2392 2 4 2021 12 01 Comparison of Situational Coping Strategies, Psychological Well-Being and Life Satisfaction in Athletic and Normal Students 28 41 1468 10.22098/rsmm.2021.1468 EN Masoumeh Ahmadi MA of Clinical Psychology, University of Mohaghegh Ardabili, Ardabil, Iran Mehrdad Hasanzadeh MA of Psychology and Education of Exceptional Children, Payame Noor University, Ardabil, Iran Shiva Yousefzadeh Ghara Aghaji MA of Motion Behavior, University of Tehran, Tehran, Iran Leila Kaabi Amir MA Student of Educational Research, University of Mohaghegh Ardabili, Ardabil, Iran Journal Article 2022 01 26 Purpose: Physical activity includes a wide range of health benefits that can protect people from diseases and provide and strengthen their mental and physical health. Therefore, in the present study, situational coping strategies, psychological well-being and life satisfaction in athletic and normal students will be compared. Method: The leading research method was descriptive causal-comparative. The statistical population of this study was all undergraduate students of Mohaghegh Ardabili University. From this population, by sampling multi-stage clusters (university, faculty, department and finally the classroom, respectively), 200 people were selected. (100 athletes and 100 normal people) and the Situational Coping Strategies Questionnaire (SCSBQ-28), the Ryff Psychological Well-Being Scale (RSPWB-18) and the One-Question Life Satisfaction Scale (LSS-1) were administered to them. The method of analysis was multivariate analysis of variance (MANOVA). Results: The results showed that athletes use uncompromising strategies significantly less than normal people (MD= -1.478, P= 0.023). Also, psychological well-being (MD= 7.667, P< 0.001) and life satisfaction (MD= 0.956, P= 0.007) of athletes are significantly higher and with a very desirable level than normal people. Conclusion: Cultural and sports managers can encourage individuals and organizations to perform and budget to increase these activities by considering the psychological benefits of sports activities. Psychotherapists and counselors should also consider sports activities as behavioral techniques to promote well-being and satisfaction.

https://rsmm.uma.ac.ir/article_1468_686437981121971d32fd9987441d1c40.pdf

University of Mohaghegh Ardabili Research in Sport Management and Marketing 2783-2392 2 4 2021 12 01 The Relationship Between Transformational Leadership Style and Innovative Behavior of Physical Education Teachers and School Principals Mediated by the Quality of Educational Services 42 55 1477 10.22098/rsmm.2021.1477 EN Manouchehr Tatari Assistant Professor of Sport Management, Payame Noor University, Tehran, Iran Sedigh Saeidi MA of Sport Management, Payame Noor University, Tehran, Iran Journal Article 2022 01 29 Purpose: The existence of creative and innovative people in education and other scientific and educational centers is more necessary. The main purpose of this study is to investigate the relationship between transformational leadership style and innovative behavior of physical education teachers and school principals through the quality of educational services in girls' schools in Chaharmahal and Bakhtiari province. Methods:This research is applied in terms of purpose and descriptive-correlational. The statistical population of this study is all principals of girls' schools with 505 and all female physical education teachers with 220 students in Chaharmahal Bakhtiari province. The statistical sample of this study was selected using Morgan table and randomly selected 220 school principals and 140 physical education teachers. Data collection tools were Bass and Olivo Transformational Leadership Questionnaire, Standard Questionnaire for Quality of Educational Services and Innovative Behavior Questionnaire for Physical Education Teachers. To determine the validity of the measuring instrument, the validity method of structural analysis was used and the reliability coefficients of the questionnaires based on Cronbach's alpha were 0.93 and 0.75, respectively. In this study, in order to analyze the data, descriptive statistics (mean, standard deviation and variance) and tilt and elongation test were used to check the normality of the data and Pearson correlation tests were used to test the hypotheses. This data processing operation is performed by SPSS software version 23. Results: The results indicate that there is a significant relationship between the transformational leadership style of school principals and the innovative behavior of physical education teachers (r = 0.214) and the quality of educational services (r = 0.215).There is a significant relationship between the quality of educational services and innovative behavior of physical education teachers (r = 0.418) and there is a significant relationship between transformational leadership style and innovative behavior of physical education teachers and school principals mediated by the quality of educational services. Conclusion: By adopting a transformational leadership style, it is possible to improve the quality of educational services in order to create innovative behaviors in physical education teachers.

https://rsmm.uma.ac.ir/article_1477_0bd5ec2b64374f76240aa15ab20bae22.pdf

University of Mohaghegh Ardabili Research in Sport Management and Marketing 2783-2392 2 4 2021 12 01 Modeling the solutions for development of sport tourism in Iran 56 68 1480 10.22098/rsmm.2021.1480 EN Hossein Abdolmaleki Assistant Professor of Sport Management, Islamic Azad University Karaj Branch, Karaj, Iran. Mehdi Babaei PhD of Sport Management, , Islamic Azad University Karaj Branch, Karaj, Iran Nazanin Rasekh Assistant Professor of Sport Management, Sport Sciences Insitution, Tehran, Iran. Michal Varmus Associate Professor of Management, University of Zilina, Zilina, Slovakia. Journal Article 2022 01 31 Purpose: In marketing any strategy or action implemented should be closely tied to creating and development a positive image of tourism destination. The aim of this research was to investigate the factors related to the barriers to the development of sport tourism and its destination images in case of Mashhad city. Methods: The method of this applied research was descriptive-correlation. 87 professors and experts in sport management voluntary completed a questionnaire that Goldi Gouklani (2011) used it in her research. The construct validity was examined by confirmatory factor analysis. Reliability of research instrument was obtained 0.86 using Cronbach's alpha. At the level of inferential statistics, the normality of the data distribution was evaluated using Shapiro-Wilk test. Finally, confirmatory factor analysis and structural equation modeling was used to analyze the data. Results: Finding showed that: Problems of management and human resources have a significant role in the development of Mashhad sport tourism (β = 0.499, P < 0.001). Barriers of legal sponsor has a significant role in the development of Mashhad sport tourism (β = 0.21, P < 0.01). Marketing barriers has a significant impact on sport tourism (β = 0.19, P < 0.01). Problems and barriers of Infrastructures and facilities has a significant role in the development of Mashhad sport tourism (β = 0.25, P < 0.001). Weakness of research and study has a significant role in the development of Mashhad sport tourism (β = 0.17, P < 0.01). Finally, cultural and educational barriers have a significant role in the development of Mashhad sport tourism (β = 0.42, P < 0.001). Conclusion: Therefore, planning for solving problems and developing sport tourism and destination images seems to be essential.

https://rsmm.uma.ac.ir/article_1480_84ea9c61679fba09f976ca0e1c18c438.pdf

University of Mohaghegh Ardabili Research in Sport Management and Marketing 2783-2392 2 4 2021 12 01 The Relationship Between Organizational Justice Components and Organizational Commitment in Professional Coaches 69 77 1479 10.22098/rsmm.2021.1479 EN Mozafar Yektayar Associate Professor of Sport Management, Islamic Azad University Sanandaj Branch, Sanandaj, Iran Mozhgan Khodamoradpoor Assistant Professor of Sports Management, Islamic Azad University Sanandaj Branch, Sanandaj, Iran Reza Nikbakhsh Professor of Sport Management, South Tehran Branch, Islamic Azad University, Tehran, Iran Journal Article 2022 01 30 Purpose: This study investigated the relationship of organizational justice with organizational commitment of the professional sports trainers of Iran. Methods: 293 professional sports coaches of Iran were totally selected as the study sample. Research method was correlational, and for assessing organizational justice and organizational commitment, Organizational Justice Questionnaire (Rego and Cunha, 2006) and Organizational Commitment Questionnaire (Meyer, Allen 1997) were respectively used. First, to check for normal distribution of the data Kolmogorov-Smirnov test, and then to analyze it Pierson's correlation coefficient and multiple correlation were utilized. Results: The results showed that organizational justice and its components had a significant and positive correlation with each of the components of organizational commitment. Conclusion: The relationship between components of organizational justice and organizational commitment which is obtained as the result of this study can play a significant role in recognition and understanding of the managers for taking measures to improve the perception of organizational justice and organizational commitment of the trainers.

https://rsmm.uma.ac.ir/article_1479_e653d6d87cb4fa152d91de38b8b53126.pdf